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Goods purchased
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They must be in perfect condition to your satisfaction when reaching your hands, if not, we will either replace it or refund your money in full (less any shipping cost) after goods being returned (at customer's cost) to us in original packing in 'as new' condition.
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2.
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90 days guarantee
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All our products carry a 90 days guarantee against defects in materials and workmanship. We will either fix it or replace with an equivalent condition goods at our choice. Defective items are to be sent (paid by customer both ways) to our service centre at 4/80 Paul Matthew Rd, Albany, Auckland and to allow a 3-10 days response time.
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3.
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30 days money back guarantee (for mail orders only)
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We will give you full refund (less any shipping cost) on any item sent back (paid by customer) within 30 days of you receiving the goods. (Goods must be in 'as new' condition in its original packaging).
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4.
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Lowest price guarantee
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We guarantee that the goods you have purchased through us is the lowest price. If you spot another product with specifications equal or better advertised in New Zealand Herald or TV advertisement in New Zealand within 7 days after your order, we will refund you the difference in price plus 10% of the lower price item.
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